Recover Abandoned Carts with Text App
Exact Messages You Can Copy – Recover 10–25% of lost carts on autopilot
Quick Win
Most Shopify stores lose 60–75% of carts.
With Text App you can recover 10–25% of them on autopilot.
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Sarah Mitchell
E-commerce Conversion Specialist
Sarah has helped 150+ Shopify stores reduce cart abandonment. She specializes in AI-powered recovery strategies that convert.
Why Text App Works Better Than Email Alone
| Feature | AI Chat | |
|---|---|---|
| Timing | Hours later | Right now |
| Tone | Promotional | Conversational |
| Objections | Can't answer | Real-time handling |
| Product awareness | Generic | AI-powered |
Email = hours later → AI chat = right now
1. The Perfect Recovery Flow
Stage A – Gentle Help (2 minutes)
Trigger: item in cart + 60–120 seconds inactivity
Message #1 – Soft
"Need help completing your order? I can check delivery time, sizes or discounts 😊"
Goal: open conversation
Stage B – Objection Handling (5 minutes)
AI answers:
No discount yet.
Stage C – Nudge (10 minutes)
Message #2
"I've saved your cart for you. Want me to calculate delivery to your address?"
Stage D – Offer (15–20 minutes)
Message #3 – Optional
"I can add a small thank-you discount if that helps you decide today."
Copy/Paste Templates
1. Product Question Path
"Hi 👋 I noticed you added {product}. Want to know size, material or delivery time?"
2. Shipping Objection
"Delivery to your location is 2–3 days and returns are free within 30 days."
3. Trust Builder
"This product has {rating} from {reviews} customers."
4. Urgency
"Only {stock} left in this size."
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2. Best Triggers for Shopify
Trigger Set A – High Intent
- Cart value > $50
- Product page > 45s
- Checkout started
Trigger Set B – Exit Intent
- Mouse to close
- Tab change
- 2 min inactivity
3. What NOT to Do
- Immediate discount
- Robotic text
- Too many popups
- Asking email first
4. Real Scenarios
Scenario 1 – Size Doubt
Customer: "Is this true to size?"
AI → size guide → SALE
Scenario 2 – Shipping Concern
Customer: "How long to Germany?"
AI → delivery date → SALE
Scenario 3 – Price Objection
AI → benefits → optional 5% → SALE
5. Results You Can Expect
Typical:
+12–22% recovered carts
Higher AOV
Fewer emails needed
6. Add Human Backup
For big carts, escalate to LiveChat:
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FAQ (AEO)
Ready-to-Use Setup in Text App
- 1Create trigger
- 2Paste templates
- 3Enable product data
- 4Test checkout
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